To ensure the successful organisation of events as agreed, we require compliance with the following terms and recommendations, unless otherwise agreed.
Booking confirmation
The reservation and cancellation conditions become binding without a signature when the customer and Botta Events’ sales service have both confirmed the reservation either verbally or in writing. The sales service sends a written confirmation of the reservation to the customer’s email, unless otherwise agreed. The customer is responsible for the reservation. Once the reservation is confirmed, a booking fee equal to 30% of the chosen package price for the estimated number of guests may be charged (for events with over 40 guests). In the event of cancellation of the event, the table below will apply.
In the booking confirmation, the booking details, the Booking Terms, and the prices are stated. Changes must be made in writing or verbally to the sales service.
The venue reservation is valid for the number of people indicated by the customer. If the number of participants changes substantially, the service provider reserves the right to assign an alternative space to the booker and renegotiate the event’s details and costs.
The detailed program of the event must be submitted two (2) weeks before the event.
Number of people
The subscriber has the right to cancel the confirmed event under the following cancellation conditions:
| Charge of the value of the event | 1–20 people | 21–80 people | 81–250 people |
| No charge | 14 days* | 21 days* | 60 days* |
| 25 % | – | – | 30 days |
| 50 % | 7 days | 14 days | 20 days |
| 100 % | 3 days | 7 days | 10 days |
* Number of people to be confirmed
Servings
Food and beverage offerings must be confirmed 14 days before the event. Special diets and food allergies must be reported 10 days before the event. Beverages are billed based on actual consumption immediately after the event. The service provider has the exclusive right to serve meals at events. The premises are a drinking area, and drinking your own drinks is prohibited under the Finnish Alcohol Act.
We reserve the right to make changes. The prices include the value-added tax.
Performers
The person booking the premises is responsible for all expenses incurred by the performers, as well as payments to Teosto Ry. When the performer wants to use the premises’ lighting and sound technology, a technician from Botta Events is assigned to operate it. The technician’s fee is € 75 / hour, and the minimum charge is three (3) hours. The technician must also be present during the sound check.
If the decorations used at the event or the effects of the program numbers require additional cleaning or repair, the resulting costs will be charged to the subscriber. Open fires, fire shows, and pyrotechnic effects are prohibited in Botta Events’ premises.
Privacy
Botta Events has several meeting and event rooms. The public lobby and toilets are shared. If the customer wishes, he can rent all the spaces on the 2nd floor, all the spaces on the 3rd floor or both floors for his own use.
Principles of a Safer Space
We are committed to following safer space guidelines in all our premises and events, and we maintain a zero-tolerance policy regarding any form of discrimination, harassment, or inappropriate conduct. We require all event organisers to adhere to these principles as well. Our staff reserves the right to intervene in such situations and, if necessary, remove individuals who are behaving disruptively.
Construction and demolition times
We also charge space rent for construction and demolition time; it’s important to ensure the required time is already included when making a reservation. The customer does not have the right to make changes to the premises he has booked, or to erect or attach temporary structures, signs, or other props, without prior agreement.
Billing
For invoicing, the exact billing address must be provided in advance upon confirmation. We prefer online invoicing. For party reservations, 30% of the total food service amount for the estimated number of guests may be charged as an advance invoice after confirmation. The final invoice is charged immediately after the event. Payment terms: ten (10) days net; billing surcharge €8.
Other payment methods
Domestic bank cards, Visa, Mastercard, American Express.
Liability and insurance
Botta Events is not responsible for guests’ personal belongings.
Force Majeure
Both parties have the right to cancel the reservation in writing without any compensation obligation due to war, acts of terrorism, mandatory official decisions (does not apply to recommendations), strikes, natural disasters or other reasons beyond the party’s control and because of which the fulfilment of the contractual obligations becomes illegal or impossible for the party.